Outsourcing Services

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Together We Can Reach Beyond

Thought Leadership
The Right Offshore Location May be Closer Than You Think

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A global leader in outsourcing, Capgemini’s collaborative approach allows clients to achieve better, faster and more sustainable results.  With over 30 years experience and a global workforce of over 20,000 outsourcing professionals, we are currently collaborating on some of the world’s largest outsourcing contracts. Capgemini is the results-driven business partner trusted by leading companies to solve their most complex business problems.

Unmatched Choice

No other service provider matches the range and flexibility of Capgemini’s intelligent mix of solution portfolio, commercial model or delivery location options.  The unique breadth of our outsourcing portfolio extends not just to technology, but also to deep process expertise. We offer a full-spectrum of services, including applications outsourcing, infrastructure management, business process outsourcing and transformational outsourcing, to align to our client’s objectives. Our varied approaches to outsourcing range from traditional engagements that focus on quick cost reductions to value-add transformational arrangements that impact deeper, broader changes within organizations.

Capgemini’s innovative Rightshore® approach means having the right resources, in the right location, at the right cost.  As our clients’ needs change, we provide flexible and scalable solutions through over 100 integrated delivery centers globally.

Superior Collaboration

At Capgemini, we evolve our services through collaborative relationships with clients, alliances, and other service providers, providing companies with varied sourcing options.  Our Collaborative Business Experience allows clients to assemble a seamless, collaborative team from our respective organizations, to learn from one another and build better solutions together. Alliances are also an integral part of our collaborative philosophy.  Our innovative solutions are enriched by our strong alliances and partnerships with key technology vendors and service providers. 

Commitment to Success

Our commitment to mutual success assures that benefits are realized rapidly with minimized risk for our clients.  We work with clients to assess their risk portfolio, business drivers and appetite for change, and provide personalized, executable roadmaps to drive change while managing risk. We also collaboratively identify business metrics that align to our clients’ unique objectives and that will best contribute to their success.

The Benefits of Outsourcing

To meet our clients’ operational and strategic objectives, Capgemini offers a range of flexible outsourcing solutions to optimize service levels, reduce and improve cost structures, and strengthen competitive positioning.

  • Financial Value
    Outsourcing allows companies to reduce costs through labor arbitrage, process reengineering and leveraging best practices and economies of scale.  The resulting cost reductions create additional capital for re-investment in the most strategic parts of the business. 
  • Operational Value
    Through leverage of innovative processes, the latest technologies, and economies of scale, Capgemini drives change that results in greater efficiencies and standardization for our clients. Our metric-defined service levels and controls increase accountability while improving quality, predictability, and risk management.
  • Strategic Value
    Outsourcing allows for the re-distribution of time and resources to core business areas that directly impact shareholder value.  This variable and scalable model flexes with market demands without negative impacts to clients’ business or customers.

Capgemini's Outsourcing Services: